General Discussion

Hey everyone—My name is Rehman Pirani, a product manager at Docusign focused on Intelligent Agreement Management (IAM) for HR. After stints building HR tech at Workday, ServiceNow, and LiveRamp, I’m back in the HR space to make sure Docusign’s tools fit real‑world HR workflows—especially for teams already using some of our existing core capabilities. I’m forming a Design Partner Group to: Share early‑stage concepts and prototypes Pressure‑test priorities and user flows Give select customers early access to beta features If you’d like to influence our roadmap—and see what’s coming before anyone else—fill out this short form and we’ll reach out with next steps.Th

We want to use DocuSign to sign HR documents in our organization. Is it mandatory to onboard a certifying authority to partner with DocuSign to make the documents legally admissible?How is using eMudhra different from using eKYC by Aadhar?How can we onboard Aadhar eKYC?If we can complete authentication through eKYC Aadhar - and then get the document signed - will it be legally admissible as per IT act of India 2002?

Read all about it here: https://www.docusign.com/company/news-center/new-docusign-partner-program-to-drive-business-success-in-the-era-of-intelligent-agreement-managementFeel free to comment or ask questions.Regards,Jerry

Felt like it was time for a casual conversation starter! If you could only use one Docusign feature forever, which one would it be and why? I want to know what you couldn’t live without. Drop your opinions in the comments 👇

hi,I know that my contracts have been completed, yet i cannot find them in my account.I am really confused as to why it is so hard to find all my contracts and wondering if there is an easier way that i dont know about?Additionally is there a way to ensure that i can format contracts upon completion that all completed contracts appear in a single folder so i can search there?Please help!TIA

This is my second round of sending out Docusigns. This time I checked all areas that were RESPOND ONLY and READ ONLY. Once I was done the form said to add LInes or Send without Lines? What am I doing wrong?

I need to get a completed envelope URL so that recipients can see the envelope of the generated documents. How can I generate that URL?The envelope arrives by email and when they finish it, a completion email arrives where they can see the signed documents. Is it possible to deactivate that notification?I need to deactivate it so that I can generate the envelope display URL and, through that, recipients can see those signed documents through that URL. Can any of those be done?Something else I want to clarify is that signed documents can be seen without having to log in to DocuSign.

I signed up, and then hoped that it enabled me to see the documents that I signed when onboarding a startup 1.5 years ago.   I thought that creating an account would give me the history at least that far back.   What is it that an account provides?  Is there some glitch?

Hi all, a few weeks ago users started to get the message presented in the title. Since we are using DocuSign internally, many are complaining about it. Why did this message/dialog start coming up? Is there a way to disable it?I checked signing settings, but nothing pops up. Any orientation is appreciated. Salvador PS: Image of dialog presented here: 

How do I stop DocuSign from sending reminder emails for signatures?

I received an email from docusign about completed purchase through Paypal for bitcoin. I checked my docusign account which I have not used recently and found 2 “completed” folders, one of which I can’t open. So far my Paypal does not show a purchase, but I don’t know what the “completed document is and it won’t allow me to take any action or report it.  Should I be concerned?

Hi:I am a new Admin for our DocuSign account and I have a question regarding the e-mail notifications we get letting us know that there is a new document for us to review/sign off on.  Regardless of who initiates a request, when the notification arrives in our Gmail inbox, it says it is from “XXX via DocuSign,” where XXX is an employee who used to actually be in my position but is no longer with our company (I am the person who replaced XXX).  Does anyone know how to go in and change that?  In a perfect world, I’d like it to say that it is from whomever originates the requisition, but if they have to all appear to be from me, I can live with that.  I just don’t know how to get rid of/change the name of the person who is no longer with us.  I just went in and saw that his profile was active, so I closed it about 10 minutes ago.  But, as I have been typing this, I received another email, and it still said it was from XXX, so I am at a loss.Any guidance/help that any

The following is what I plan to do, I would like to know if it is correct and is there anything wrong with my understanding?1. Declare a new domain, add domain and change settings2. Update the email address of a single user and test the new account login. If the single account test is normal, you can use the sample file to update a large number of users. The "UserEmail" field in the sample file remains unchanged and must contain the current user's email address. In the "UpdatedUserEmail" field, enter the email address for the new domain. Once the import is complete, the user's email address will be updated. All existing