Core Capabilities

I am trialing Business Pro. I am looking in the Integrations section and I do not see any “Payments” option?    

I am looking for proven connector of DocuSign to SAP Business One - Hana and MS SQL Server - V10.Can anyone help me here?

I’m a first-time user and I have no idea what to do. I applied for a university and its admissions office sent a document for me to sign using Docusign through my email, but after I click “Review Documents” I don’t know what to do from there. I clicked a link that was sent along with the email on “How to sign a document” and it said that I should click “Continue” on the top right corner beside “Other Actions”, but the problem is instead of “Continue” I can only see “Close” beside it. I thought making an account would help me see the “Continue” button, but it’s still the same despite that. What should I do? It’s been around 3 days since I got my email and I don’t want to miss my chance to get into this university.

I want a client to be able to select a different payment method like ACH or Credit Card with the associated details required. This is mandatory before a document can be signed.

I have a powerform and i want to transfer all signed agreements to a group. Is it possible?

I set up a 2-signor signature form pdf that is initiated by smartsheets.The test of the docusign presents with my personal name “Leslie has sent you a document to review and sign” and includes my email.I need to change that.How? Thank you

Hello, I bought the Real Estate plan and Form Libraries are not showing up under Templates. I also cannot sign in to the support account to request a callback. Please help.

I’m currently evaluating this platform to see if it fits my business needs, but the language limitations on the Japanese site have created a somewhat negative experience. As my business is conducted in English, navigating the main site in Japanese has posed some challenges. While Google Translate is an option, it’s not ideal for a professional assessment where ease of use and accessibility are critical factors. I appreciate that there is an English option on the support site, which has been helpful, but this functionality doesn’t extend to the main site. This inconsistency can create frustration, especially in an assessment phase, where I’m looking to gauge the platform’s usability for my business. I believe implementing an English language selection on the main site, similar to the support section, could help users like myself make a more accurate evaluation of the platform’s suitability. Could the development team consider adding this feature? It would

Is it possible for a 3rd-party to simply verify the authenticity/legitimacy of the DocuSign-signed documents by looking up the "Envelop ID" or other alphanumerical identifiers that appear on the printed document?Can an auditor go to a website or a DocuSign portal to type-in the alphanumerical "Envelop ID" or other identifiers that appear below the DocuSign signatures to see that these are indeed real? The auditor simply wants to select some random samples to check and make sure that the printed pages of the PDFs are not some elaborate graphic creations by an artist.

Besides using DocuSign Monitor, as an Admin, would there be a way to pull a report or get notification once a user(s) and recipient(s) have the same IP addresses.

I want to open Viewdocusign which I signed in 2021

You took my money but didn’t explain why or what it was for. I have submitted ticket after ticket and no repsonse. you customer service is non existent. What is the purpose of contacting you if you never respond or return messages no phone number no email just a form box that at certain times does not even let you submit a questions your company is horrible

I am the owner of the envelope and I cannot correct the envelope. I mistyped the email of the second signer. The second party already signed so it would look very unprofessional if I need to ask for resign. Envelope id:removed due to personal information See attachment. When “correct” is clicked, this error appears: “Unable to access the envelope.”Why? Please help.

This is an urgent inquiry inside of an even more urgent problem: I am trying to open a support case because my account is suspended and I don’t know why. It isn’t a payment issue. However, I can’t even request to open a support case because every time I try to fill out the summary field, it gives me the error shown in the screenshot below.What I’ve tried:Typing in the summary manually Copying and pasting the summary from a plain text editor Using 3 different browsers Attempting with and without a VPN (using an IP address within the US) Typing in all lowercase Clearing my cache Restarting my browser Restarting my computerNothing I do allows me to submit a valid entry to this field, and since it is a required field, I cannot open a case without it.

I requested a callback a couple of days ago and did not get one.  How can I reach an agent?

no way to contact you, no way to ask for help, no way to submit a ticket, your company is a joke

I have an envelope that was sent to 4 people for signing in a specific order.  The first person signed.  The second person signed but has since told me they made a mistake on one of the radio buttons.  Can I resend it to just that second person?  When I go into the Correction screen to resend, it looks like it is only going to send it to the people who have not signed yet.

Hi! I just published a new YouTube video on how to create a full custom integration between Docusign,SharePoint, and Power Automate.You'll learn how to bypass the limitations of the standard out of the box Docusign for Sharepoint integration, leveraging Power Automate.Using Power Automate, you’ll be able to generate Docusign documents using SharePoint data in 1 click. The integration also automatically tracks signing status and retrieves what your recipients enter in form fields back to your SharePoint list. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?

"Has anyone encountered a situation where using a specific template in an envelope results in the customer not receiving an email notification? It has happened to us multiple times.

Hi Team,I am currently using a developer account (https://apps-d.docusign.com/) to test docusign integration using REST API: POST- https://{ServiceDomain}/restapi/{Version}/accounts/{AccountId}/envelopes to create envelope. My requirement is to hide the envelope ID from document.I am passing envelopeIdStamping== false in request JSON but It is not working.If I go to Sending settings in https://apps-d.docusign.com/admin/sending-settings, then the options are greyed out. I saw multiple support article on this issue and found  “To include th

looking for contract from titan solar

Where in my account can I find out when the next date occurs that I can send an envelope?  I am on the most basic of sending 5 envelopes a month.  But not the beginning of the month.  Where do I find out what my window of time or billing date is? I pay annually so don’t see a monthly notification or I’d deduct the date.Thanks for ANY help.  I was embarrassed with a customer this morning when I couldn’t tell them WHEN they’d be receiving their contract. 

I have a document with a lot of checkboxes.  Is it possible to have a checkbox or button at the top that the person can select that will allow them to check all the boxes at once?  They would prefer not to have the boxes preselected but want to be able to check them all at once.  Not sure if there is a way to do this.

I am sending a purchase agreement.  I need to obtain signatures from the 2 sellers before the agreement is routed to several buyers.  I don’t need the buyers to sign in any particular order.  Can I label the sellers both with a “1” and then label all other signers as “2”?

Is there a way to select multiple envelopes to be corrected? I can only correct one at a tme and need to correct many more. Thanks.